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Privacy statement & cookies consent

Privacy Policy


Privacy is important to us and we strive for a high level of protection in all processing of personal data. Within the EU/EEA, the General Data Protection Regulation (GDPR) applies from May 2018. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate, disclose and make use of personal information within the Vancast-Video Platform.

VANCAST COMUNICACIÓN ONLINE, SL, (hereinafter VANCAST) as data controller, informs that both the personal data provided by users when registering, as well as those provided within any of the services offered on the web and platform that operates under the main domain or to resolve any incident that is communicated by any of the available means of contact (telephone, chat, blog or email), are incorporated or may be incorporated into a file owned by it, duly registered in the Registry enabled by the Spanish Agency for Data Protection, and that will be treated in accordance with the terms provided in this Privacy Policy.


By using and/or visiting the Vancast-Video Platform, either through the site or through all partner sites via an Application Programming Interface, ‘API’, you signify your assent to this Privacy Policy & Cookies consent page. if you do not agree to any of these terms, then please do not use nor subscribe to the Vancast-Video Platform.


In accordance with the provisions of Spanish Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, and LSSICE 34/2002, of July 11, on the Information Society and Electronic Commerce, VANCAST, informs all users who provide or are going to provide their personal data, that these will be incorporated into an automated file that is duly registered with the Spanish Agency for Data Protection.

Users expressly and freely and unequivocally accept that their personal data be processed by VANCAST for the following purposes:

  1. Issuance of commercial advertising communications by e-mail, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications. Said commercial communications will be related to products or services offered by VANCAST as well as by collaborators or partners with whom it has reached a commercial promotion agreement among its clients. In this case, third parties will never have access to personal data. In any case, commercial communications will be made by VANCAST and will be about products and services related to the sector in which VANCAST operates.

  2. personal data is also processed for statistical purposes to see how users use the Site and our Features as well as to display content.

  3. Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to the user by VANCAST’s websites and SAAS (Software As A Service) Platforms.


By browsing our Sites or using the Vancast Video Platform as an administrator user or by completing and sending any forms on this website, the User accepts and authorizes their personal data to be subject to automated processing by VANCAST. In the event that you include personal data owned by third parties in the forms on this website, you must, prior to their inclusion, obtain their consent and inform them of the points contained in the preceding paragraphs.


VANCAST guarantees in any case to the user the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms provided in the current European legislation. Therefore, in accordance with the provisions of the Spanish Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights, you may exercise your rights by sending an express request through the following means:

VANCAST has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.



VANCAST does not transfer data to third parties, unless a Law or a community regulation provides otherwise, or if it is necessary for the provision of the contracted service. In this case, it only communicates those essential data to manage the user request and provide the contracted services, so that the assignment responds to the free and legitimate acceptance of an existing legal relationship between the interested parties and VANCAST, whose development, compliance and control necessarily imply the connection of the data and that includes the necessary transmission of the same.



The access and/or processing of personal data that are the responsibility of the users of the platform are not considered a transfer of data when they are necessary for the proper provision of the services they have contracted. In such cases, VANCAST will have the status of a data processor in accordance with current regulations on data protection. 

As a company that processes personal data on behalf of another company, we will always sign an agreement with that company or we will accept their terms and provisions for that purpose, so that we guarantee our high level of protection of personal data, with our partners or customers.



The user who contracts the service (hereinafter, the Contracting Person), or, where appropriate, the third entity that decides on the purpose, content, use and treatment of personal data, are solely responsible for the data they host in the services of VANCAST

VANCAST treats the information hosted in its services exclusively on behalf of the Contracting person or entity under the terms and conditions stipulated in the Terms of use or specific contract we may have signed with them. The Contracting person, or the third entity to which it is providing a service processing data for which it is responsible, state that they are the owners of files that contain personal data legally collected and that, by virtue of the services contracted to VANCAST authorizes their treatment, to the extent that it is necessary for the provision thereof.



In those cases in which VANCAST could have access to the data, it undertakes not to apply, use, or disclose the data processed for purposes other than those derived from the Main Agreement. VANCAST will only process the data contained in its services to execute the contracted services on behalf of the Contracting Person in accordance with the instructions indicated and, in no case, will it use them for purposes other than those agreed in the Main Agreement.

VANCAST will not communicate or allow access to the processed data to any third party, not even for its conservation, unless: the Main Agreement establishes otherwise, or the communication is necessary for the provision of the contracted services or the assignment comes imposed by a norm with the force of Law. In this sense, the contracting person expressly authorizes VANCAST when contracting any of the services available on the platform, to subcontract in his name and on his behalf as many entities as necessary for the correct provision of the services detailed in the Main Agreement. The subcontracted entities will have the status of data processor, will be subject to the same data protection and confidentiality rules as VANCAST and will regulate their relationship with VANCAST in accordance with the data protection regulations. The identity of these outsourced entities is published on the website.



In the event that the Contracting person acts as the person in charge of the treatment of a third party entity responsible for the data, they must guarantee, before contracting any service that involves the processing of said data, that they have the express authorization of the latter to proceed with the subcontracting of the services that have been entrusted to it and that coincide with the purpose of the Main Agreement, it also ensures that the relationship with the third entity responsible for the data is legally regulated in accordance with the requirements of current regulations on data protection prior to contracting the service through Otherwise, you must refrain from subcontracting with VANCAST and if you breach this prohibition you will be responsible and will assume any sanction imposed on it as a result of this lack of legitimacy.



VANCAST uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. To achieve these purposes, the user/client accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.



VANCAST will keep the personal data to which it has had access due to the service provided, as well as any support or document in which it is recorded, during the time that the Main Agreement is in force or as long as a Law so provides. After this, will destroy the data and any supports or documents in which they are incorporated, taking into account the characteristics of the contracted services and the retention periods stipulated, where appropriate, in the Main Agreement. However, VANCAST may keep the data and information processed, duly blocked, in the event that responsibilities could arise from its relationship with the Contracting person. The destruction of the information will be carried out without the need to issue any formal communication or certification stating that it has been carried out.



VANCAST undertakes to maintain professional secrecy regarding the data accessed by virtue of the Main Agreement, and to the duty to keep them, obligations that will continue even after the end of their relationship with the Contracting person. The rest of the obligations foreseen in relation to the processing of data on behalf of third parties will be extinguished at the moment in which the data has been deleted or eliminated from the data storage equipment or in some way, destroyed or made inaccessible.



For the administration and management of our website and platforms and specifically for the management and storage of personal data, we use the services of AWS (AMAZON WEB SERVICES), located in Europe. Your data my be safely replicated in two or more regions within Europe.

The client can choose at a certain moment the use of services located in different regions of the world, for his own convenience. These services do not collect personal data.

The platform could integrate functionalities provided by third parties established in the United States whose operation necessarily requires the transfer of data from our users to that country.

Vancast uses the MailChimp emailing platform to send a Newsletter or other communications. MailChimp is a service offered and operated by the American entity The Rocket Science Group, LLC.

You can consult the privacy policies applicable to the treatments carried out through the following links (in English):

The use of our website, services and the subscription to our Newsletter necessarily implies your consent for the aforementioned international transfers.

By accepting this privacy policy, the user expressly authorizes the international transfer of data. In the event that the user does not authorize this international transfer of data, they must refrain from accepting this privacy policy.



The applicable law in case of dispute or conflict of interpretation of the terms that make up this Privacy Policy, as well as any matter related to the services of this website, will be Spanish law.




Registered office: AV. REINA VICTORIA, 31, 3º 2ª - 08021 BARCELONA

VAT number: B-63720304

Mercantile Registry of Barcelona, in Volume 37230, Folio 126, Page Number B303618, Inscription 1.


Principal Domain name:

Cookie Consent


The Vancast Video platform uses cookies. Cookies are solely used in accordance with the points:

  • Cookies are necessary for the platform functionalities; they are needed to restore the event management pages when browsing between website pages and/or coming back to the website a few days after.

  • Cookies have a default expiration time of 1 month, which is renewed if and when the user comes back to the platform.

  • Cookies are not used for tracking purposes. They are solely used to bind a user to server-side session storage 


The Vancast Video platform may sometimes contain links to external websites or services that we do not control. Any person following a link to an external website is encouraged to review the principles for processing personal data and information about cookies that apply to the website in question.


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