Terms of use

1. Your Acceptance 


Welcome to the Vancast-Video Services, a Streaming Video Platform created by Vancast Comunicación on-line, S.L, hereafter Vancast, which include the Vancastvideo Console, the Vancastvideo Control Room, the Vancastvideo Fine-Tunning-Tool the Vancastvideo Dashboard, the Vancastvideo Product Site including all its related Web sites, Blogs and applications collectively named the Vancast-video Services. Your use of the Vancast-Video Services is subject to the following terms and conditions (the ‘terms of service’, and ‘terms’) and to the terms and conditions of Vancast’s privacy notice, which are published at www.vancastvideo.com, and which are incorporated herein by reference.


By using and/or visiting this service or website, and by accessing or using the Vancast-Video Services (either through the vancastvideo.net site, or through all partner sites via an Application Programming Interface, ‘API’, you signify your assent to these terms and conditions. if you do not agree to any of these terms, then please do not use nor subscribe to any of the Vancast-Video Services.


2. Vancast-Video Services


2.1 Free Services: These include the access to all the contents available in the Vancast Video product website (www.vancastvideo.com)


2.2 Paid Services: include all web services and any related support services that we make available to you for a monthly fee and or a pay per use fee. Our Paid Services include, but are not limited to:
 - vancastvideo pay as you go plan for anyone.
vancastvideo pay as you go plan for Agencies.

 - vancastvideo subscription plans

These Terms of Service apply to all users of the Vancast Video Services, including users who are also contributors of any type of content, information, and other materials, skills or services, users who access the Vancast Corporate Website and the Vancast-Video Services via partner sites, via an API. The Vancast-Video Services may contain links to third-party Web sites that are not owned or controlled by Vancast. Vancast has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party Web sites. In addition, Vancast will not, and cannot, censor or edit the content of any third-party site. By using the Website, you expressly relieve Vancast from any and all liability arising from your use of any third-party Website. Accordingly, we encourage you to be aware when you leave the Vancast-Video Services and to read the terms and conditions and privacy policy of each other Website that you visit.


3. Vancast-Video Services Access


A. Vancast hereby grants you permission to use the Vancast-Video Services as set forth in this Terms of Service, provided that: (i) your use of the Vancast-Video Services as permitted is solely for your personal or company needs to communicate. You can also use the Vancast-Video Services for provisioning services to your customers. In these cases you must use a different Vancast-Video workspace per client in order to ensure privacy amongst your clients; (ii) you will not copy or distribute any part of the Website in any medium without Vancast’s prior written authorization; (iii) you will not alter or modify any part of the Website, other than as may be reasonable permitted according to the site’s GUI and its purpose; (iv) you have paid the corresponding applicable fees to use the required services and resources for the current period of time and (v) you will otherwise comply with the terms and conditions of these Terms of Service.


B. In order to access some features of the Vancast-Video Services, you will have to create an account. You may never use another user’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Vancast immediately of any breach of security or unauthorized use of your account. (Please contact security@vancast.net to report any problems). Although Vancast will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Vancast or others due to such unauthorized use.


C. You agree not to use or launch any automated system, including without limitation, ‘robots,’ ‘spiders,’ ‘offline readers,’ etc., that accesses the Vancast-Video Services and Website in a manner that sends more request messages to the Vancast servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser. Notwithstanding the foregoing, Vancast grants the operators of public search engines permission to use spiders to copy materials from the Vancast Corporate site (www.vancast.net) for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. Vancast reserves the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any personally identifiable information, including account names, from the Vancast-Video Services and Website, nor to use the communication systems provided by the Vancast-Video Services and Website for any commercial solicitation purposes.

4. Terms and Termination


Term: The Vancast Paid Services may have a minimum time commitment of one month. After this initial period expires the term will be automaticaly renewed either on a month to month basis or on a year by year basis, depending on your original purchase, thereafter until it is terminated.


Termination by you: Any time after the initial committed period you can cancel your account. Nevertheless Vancast will not make refunds for portions of months. Likewise, the service will be available to you until the end of the current month. You acknowledge that after canceling your account we will definitely destroy any information related to the account stored on our servers.


Termination by Vancast: You agree that Vancast, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate any Vancastvideo account you may have and remove and discard all or any part of your account, User profiles, and any Produced Content, at any time. Vancast may also in its sole discretion and at any time discontinue providing access to the Vancast-Video Services, or any part thereof (including without limitation all User Submitted Contents), with or without notice. You agree that any termination or suspension of your access to the Vancast-Video Services or any account you may have may be effected without prior notice, and you agree that Vancast will not be liable to you or any third party for any such termination. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Vancast may have at law or in equity. As discussed herein, Vancast does not permit copyright infringing activities on the Vancast-Video Services, and shall be permitted to terminate access to the Vancast-Video Services, and remove any User Submitted Contents by users who are found to be repeat infringers. Should Vancast terminate this Agreement for convenience prior to the completion of any particular subscription period, your sole remedy is a pro-rata refund of the purchase price paid for the unavailable service.

5. Service Availability:

Vancast will strive to provide a consistent level of service availability and performance, but will not be liable for failure or delay in performance obligations due to circumstances beyond its control. Those include but are not limited to acts of war, sabotage, fire, flood, strike, unavailability or delay of third-party services, including but not limited to the CDN and Cloud-Based Services the Vancast-Video Services rely on. The Company will not be held liable for any errors, damage, or other unexpected events resulting from the use of the Service.


6. Intellectual Property Rights


A. The content on the Vancast-Video Services, except all User Submitted Media (as defined below), including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (‘Content’) and the trademarks, service marks and logos contained therein (‘Marks’), are owned by or licensed to Vancast, and is subject to copyright and other intellectual property rights under Spanish, United States and foreign laws and international conventions.


B. Content on the Website is provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Vancast reserves all rights not expressly granted in and to the Website and the Content.


C. You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submitted Media of third parties obtained through the Website for any commercial purposes.


D. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein.


E. You agree not to circumvent, disable or otherwise interfere with security-related features of the Vancast-Video Services or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Vancast-Video Services or the Content therein.